Patient Rights & Responsibilities

To receive fair and unbiased treatment in a safe environment irrespective of their primary and associated illnesses, socio-economic status, age, gender, sexual orientation, religion, caste, cultural preferences, linguistic and geographical origins or political affiliations.
To be heard by the doctor regarding their illnesses, concerns and any other topic of discussion without interruptions or dismissal.
To receive a legible prescription, explained in detail with complete instructions from the doctor.
To be provided instructions and details for an emergency contact.
To have complete privacy and confidentiality during examination and treatment.
To be protected from physical abuse or neglect.
To have their special needs and preferences be accommodated and adhered to.
To have unrestricted access to information regarding their medical condition, prescription, treatment & procedure.
To only proceed with treatment after making an informed decision and giving consent.
To be educated about risks, benefits, prescriptions, outcomes and possible complications.
To request for copies of their clinical records.
To be informed about hospital rules and norms.
To be able to seek a second opinion on their medical condition.
To receive multiple treatment options whenever applicable and feasible.
To have their concerns be fairly heard.
lodging a complaint through an
To lodge a complaint with an authority dedicated for this purpose by the healthcare provider or with government health authorities.

To be honest with the doctor and disclose complete medical and family history.
To comply with the doctor's suggestions and treatment plans.
To have realistic expectations from the doctor and the treatment.
To inform the doctor if it has been difficult to understand any part of the treatment or of the existence of challenges in complying with the treatment.
To be involved in the process and follow any at-home practices advised by the expert.
To do everything in their capacity to maintain healthy habits and create a routine that contributes to good health and a speedy recovery.
To take responsibility for their own good health.
To be punctual for appointments.
To make a sincere attempt to understand the medical procedures.
To not request for surreptitious bills, fake certificates, or resort to any unlawful means.
To discuss concerns with the doctor.
To report fraud or misconduct.
To respect the doctors and other medical staff.
To abide by the hospital’s rules.
To bear the expenses of the treatments duly and on-time.

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